You need 24 hour customer service from a broker because Forex is open 24 hours a day. Check if you can contact the broker either through phone call, live chat, or email. When you speak with representatives, determine if they are knowledgeable. Different Forex brokers offer different qualities of customer services. So it would be best if you can check this out before you open an account.
Choose several brokers and try to contact their support service. If they respond quickly then this could be a good indicator that they will respond faster to your needs.
On the other hand, do not trust a broker if your queries cannot be answered satisfactorily. If you also did not get fast replies, then you better look for other brokers. Of course, you should be aware that sometimes, pre sales services are better than post sales services.
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